General Manager – Nags Head Hotel
Glebe, Sydney Inner West | Full-Time
$95,000 + Super + Performance Bonus
We're looking for an experienced General Manager to lead
Nags Head Hotel in Glebe
, an established Inner West pub with a strong local identity and plenty of opportunity to continue growing.
There is already a strong foundation in place and some great work has been done across the venue.
We're looking for someone who can build on that momentum — bringing strong leadership, setting clear standards and working collaboratively with the team to take the Nags forward.
This is a hands-on leadership role with a genuine opportunity to make an impact.
We want someone who can develop the people around them while bringing the energy, ideas and commercial focus to grow the business, drive functions and events, engage the local community and make the Nags an even bigger part of Glebe.
The Role
As General Manager, you'll have overall responsibility for the people, culture, day-to-day operation and commercial performance of the Nags Head Hotel.
A big part of your role will be
setting the tone
.
You'll establish clear expectations and standards, lead by example and work alongside your management team to ensure those standards are consistently delivered.
Developing the team beneath you will be key.
We want someone who enjoys coaching managers, building their confidence and capability and creating an environment where people are accountable, supported and given the opportunity to grow.
You'll also look beyond the day-to-day operation.
The Nags sits within a great Inner West community, and we want a GM who understands the importance of becoming part of it.
You'll build relationships locally,



identify opportunities to drive visitation, grow functions and events, develop different areas of trade and continually give people more reasons to choose the Nags.
You'll be responsible for:
Leading, coaching and developing the venue management team
Building capability within the team and developing future leaders
Driving a positive, accountable and high-performing workplace culture
Setting clear operational and service standards and ensuring they are consistently delivered
Taking ownership of venue performance and identifying opportunities for growth
Driving functions and events trade and maximising the use of the venue's spaces
Building relationships within the Glebe and broader Inner West community
Developing activations, events and initiatives that drive visitation and repeat trade
Taking ownership of revenue, labour, COGS and overall venue profitability
Delivering a consistently strong customer experience
Managing rostering, recruitment, retention and succession planning
Maintaining high standards across food, beverage and venue presentation
Ensuring compliance across RSA, WHS and relevant licensing requirements
About You
You'll be an experienced hospitality leader who gets the best out of both
people and venues
.
You understand that strong leadership isn't simply about telling people what to do.




You set expectations and hold people accountable, but you also coach, listen, collaborate and bring people with you.
You'll also have a robust commercial mindset.
You're someone who looks beyond getting through today's service, understands what drives a successful pub and gets excited about finding current ways to grow trade, build functions and events and connect a venue with its local community.
Ideally, you'll bring:
Previous experience as a General Manager, Venue Manager or strong Assistant General Manager within a pub, hotel or similar hospitality environment
Demonstrated experience developing managers and building strong teams
A track record of driving venue performance and identifying commercial opportunities
Experience growing functions, events or other revenue streams
A collaborative, visible and hands-on leadership style
Strong commercial and financial acumen
A good understanding of labour management and operational performance
Strong food and beverage experience
Excellent communication and people-management skills
Current NSW RSA competency
The Opportunity
This isn't about coming in and starting again.
There are good people, good work and a solid foundation already in place.
We're looking for someone who can build on that — bringing consistency, leadership and fresh thinking while working collaboratively with the existing team.
For the right person, it's an opportunity to genuinely
put your stamp on the Nags
— develop the leaders beneath you, grow the business, strengthen its connection with Glebe and the Inner West and continue building a pub that locals genuinely want to call their own.

📌 General Manager | Nags Head Hotel (Sydney)
🏢 Welcome Hospitality
📍 Sydney