Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
About the Role
Bolton Clarke is seeking a Quality and Risk Specialist to support the delivery of safe, high-quality care across our residential aged care homes.
Reporting to the Quality Compliance Manager, you will play a key role in auditing, investigation, analysis and reporting activities to identify risks and drive continuous improvement. You will partner closely with operational and clinical teams to strengthen compliance with Bolton Clarke's Quality Management System and relevant Aged Care Quality and Safety Commission (ACQSC) and National Disability Insurance Scheme (NDIS) standards.
This is an impactful opportunity to contribute to clinical governance, influence quality outcomes and support homes in delivering person-centred, compliant and sustainable care.
Key Responsibilities
Conduct internal audits and investigations into incidents, complaints and compliance risks
Identify gaps, analyse findings and provide actionable recommendations to improve quality and safety outcomes
Partner with operational leaders and home teams to build capability in clinical governance and compliance
Support the development and implementation of Plans for Continuous Improvement
Monitor risk indicators and identify emerging risks across services
Collaborate with internal stakeholders to ensure comprehensive reviews
Provide support during ACQSC and NDIS audits, including in office or remote assistance
Maintain up-to-date knowledge of regulatory requirements, standards and quality frameworks
About You
Registered Nurse with current AHPRA registration




Demonstrated experience in clinical governance within aged care or a similar regulated environment
Strong analytical, problem-solving and investigation skills
Experience conducting audits, incident reviews or quality assessments
Highly developed communication, influencing and stakeholder engagement capability
Ability to translate insights into practical improvement actions
Sound understanding of Aged Care standards, legislation and compliance frameworks
Resilient, adaptable and comfortable working across multiple sites and stakeholders
Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and always together in all aspects of your work.
Influence quality, safety and clinical governance outcomes across a large, multi-site aged care portfolio
Enjoy a varied role combining audits, investigations, stakeholder engagement and continuous improvement initiatives
Competitive salary + NFP salary packaging ($15,900 + $2,650 entertainment)
Career development within a national not‐for‐profit organisation
Employee Assistance Program for you and your family
Additional purchased leave options
Flight Centre Travel Club and private health insurance discounts
Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.
Bolton Clarke is Australia's largest independent not‐for‐profit aged care provider.
We are dedicated to enabling, celebrating and supporting the health, happiness and wellbeing of older people.
We work together with our customers and their families to provide holistic, best-practice care that evolves as needs change.
Our exceptional teams support more than 130,000 people to live independently at home for longer, and across our 43 retirement living villages and 87 residential aged care communities.
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📌 Quality & Risk Specialist (Melbourne)
🏢 Bolton Clarke
📍 Melbourne