Job Description
This role is responsible for maintaining accurate and complete participant records, including scanning, filing, document management and data entry, while ensuring information is handled securely and in accordance with organisational and compliance requirements.
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Key responsibilities
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Scan, upload, organise and maintain participant documentation, ensuring records are complete, accurate and stored in the appropriate systems and locations
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Review participant files against required documentation checklists, identify missing or incomplete information and follow up outstanding documentation as required
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Accurately enter, update and verify participant and organisational information across relevant databases, registers and business systems
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Maintain effective electronic filing systems, naming conventions, document registers and archiving processes to support accurate and timely retrieval of records
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Support the maintenance of organisational registers, forms, templates, records and administrative processes across Finance, Systems and Corporate Services
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Handle participant, employee and financial information confidentially and in accordance with privacy, information security and organisational requirements
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Provide additional administrative support across the organisation as required, including scanning, filing, photocopying, correspondence and other operational tasks
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Identify administrative inefficiencies,



filing issues or recurring documentation gaps and raise opportunities to improve processes
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About you
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Demonstrated experience in administration
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Strong organisational skills with the ability to manage competing priorities and meet deadlines
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High attention to detail and ability to maintain accurate records and documentation
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Positive, can-do attitude with a willingness to learn and support others
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Ability to handle confidential information with discretion and professionalism
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Competent skills in Microsoft Office applications including Outlook, Word and Excel
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Strong written, verbal and interpersonal communication skills
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Ability to work independently and collaboratively within a team environment
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Current Working with Children Check and satisfactory National Police Check
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About us
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Qualify delivers education, employment and support services that create real outcomes for individuals and communities. We design innovative, learner centred programs that empower people to achieve their learning and employment goals. Working in partnership with government, employers, and community, Qualify delivers accredited and non‐accredited programs including Skills for Education and Employment (SEE), Career Transition Assistance, and NDIS supports. Our diverse team is united by solid values, compliance excellence, and a deep commitment to inclusive, high-quality service delivery.

📌 Administration Assistant (Echuca)
🏢 Qualify
📍 Echuca