Job Description
We are seeking a proactive, detail-oriented and result-driven Operations & Admin Assistant to support our operations, administration and basic HR activities. This role is ideal for someone who is highly organised, reliable, and comfortable managing a diverse range of tasks. You will contribute to the smooth running of business by coordinating operational processes, handling administrative duties, and providing HR support as required.
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Key Responsibilities
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Assist the Operations team with day-to-day business activities to ensure smooth and efficient operational management
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Follow directions of the COO and carry out assigned tasks accurately to support the team's objectives
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Coordinate and schedule solar and battery installation in collaboration with Sales, Customer Service, and installation teams. Ensure job readiness by confirming installation schedules and customer site requirements
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Manage and coordinate the Work Order (WO) process to support the After-Sales team in delivering efficient and effective customer service
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Assist with the preparation and generation of purchase orders (POs) in Xero
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Maintain and update sales and installation databases to ensure accurate tracking of orders, installations, and payments, supporting a smooth end-to-end workflow from sale to completion
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Assist Administration team with various administrative functions and facilitate effective communication across different teams
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Provide basic HR support including recruitment coordination, interview scheduling,



reference check, onboarding, and offboarding
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Maintain employee records, attendance, leave tracking, and HR documentation
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Arrange travel bookings, accommodation, and assist in logistics when required
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About You
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Diploma or Bachelor's degree in business, administration, human resources or related field
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Minimum 3 years' experience in operations, administration, human resources support, or office coordination
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Strong organisational skills and attention to detail
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Proficient in Microsoft office suite
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Excellent communication and interpersonal skills
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Ability to manage confidential information with professionalism
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Fast learner, proactive, and able to work independently
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What We Offer
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Competitive market-based salary
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Opportunities for career growth and career development
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Friendly and collaborative work environment
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Exposure to operational and administrative functions in a growing company
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About Us
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Redback Technologies, founded in **** and based in Brisbane, delivers advanced solar solutions for residential users. We are a dynamic and fast-growing solar and battery retailer on a mission to empower Australian households to reduce energy costs and embrace clean, sustainable power. With premium products, expert support, and a streamlined sales process, we make the switch to solar simple, affordable and rewarding, and support for Australia's renewable energy goals.

📌 Operations & Admin Assistant (Chinese Speaking) (Queensland)
🏢 Redback Group
📍 Queensland