We're hiring a Customer Success Manager to join an fast growing, AI native SaaS vendor. This is a high impact role managing a genuinely differentiated platform into the HR & talent sector.
You'll own the full customer life cycle from onboarding to managing the relationship, working on AI product implementation, backed by a scaling product & growing team in Sydney.
Clear product market fit & solid demand to be managed.
What you'll be doing
Owning the full Customer life cycle from onboarding through to implementation.
Working closely with leadership, marketing, solutions and product teams to drive engagement & retention
What we're looking for
Experience as an Onboarding Manager, Customer Success Manager or Implementation in SaaS.




Strong relationship building skills.
Experience dealing with AI, HR, talent or professional services businesses
Experience or desire to be in an earlier stage / scale up environment.
What's on offer
Opportunity to work in Scale Up AI platform with strong differentiation.
Clear progression path as the company scales.
If you're looking for a role where you can work meaningful deals, sell a standout AI product, and be part of a genuinely high growth SaaS story, this is worth a conversation.
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📌 Customer Success Manager - Ai Saas (New South Wales)
🏢 Salient Group
📍 New South Wales