Job Description
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You will be contributing to a variety of cutting-edge projects that deliver the most creative and cutting-edge software solutions and have an opportunity to continuously learn and grow.
Responsibilities n
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System troubleshooting and problem solving across applications
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Provide technical assistance and developer support as part of a global 24x7-support organization
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Work closely with engineers and product managers to improve the product and make our customers successful
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Develop AI automation and processes to enable teams to develop, deploy, manage, monitor and configure CI/CD for a complex distributed system
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Provide support to customers using Cloud Platform products (Azure and GCP), solutions and APIs including GCP's GKE, Big Query, Cloud Storage, Apache Airflow and other
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Follow notification and escalation procedures
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Follow standards for communications with business involving operational issues
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Requirements n
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At least 10 years of experience as Systems or DevOps Engineer or a combination of Networking and Development
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Ability to read and understand code and able to write code samples to reproduce customer issues
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Solid understanding of the Software Development Life Cycle, Continuous Integration and Continuous Delivery
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Solid understanding and experience working with high availability, high performance, multi-data centre systems and hybrid cloud environments
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Very good knowledge of Microsoft Azure and Google Cloud Platforms
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Proven experience with Jenkins and Github in designing complex multistage pipelines
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Ability to specify requirements and procedures for routine maintenance and operations
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Proven experience with moving applications from development stage into operations
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Strong ability to troubleshoot complex issues ranging from system resources to application stack traces
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Experience with version control systems such as Git
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Ability to create Python/Bash scripts and develop code
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Problem-solving skills
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Excellent communication skills (speaking, writing and reading)
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English B2/C1
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Nice to have n
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Experience with monitoring tools
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Experience with AWS platform
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📌 Lead Systems Engineer (New South Wales)
🏢 EPAM Systems
📍 New South Wales