The Principal Project Quality Lead (PQL) is responsible for ensuring that all aspects of project quality are managed and maintained across project and throughout their lifecycle. The PQL will collaborate with various departments to oversee quality assurance and control activities, identify potential quality issues, and drive continuous improvement initiatives to ensure project deliverables meet or exceed client expectations.
The PQL reports directly to the Solution Center Leader (or to Solution Center management member) and dotted line to 1SOL Customer Satisfaction & Quality.
Main interactions
Internal: 1SOL business leaders, Project Managers / Tender Managers, Account managers, Plant or LoB Quality Team, Supply Chain, CPO
What will you do?
Project Selling
Review quality requirements, identify quality risks and define appropriate mitigation plans
Assess quality assurance and quality control requirements and detection of deviations
Support TMs on estimating the resources (hours + costs) needed for the project quality
Prepare Project Quality Plan (PQP) and Project Quality Control Plan / Inspection Test Plan (PQCP / ITP) and/or any additional quality documents required by the customer.
Review quality tender specifications and supplier (internal and external) qualification
Project Execution
Participate in the tender & project kick-off, as well as to the REL governance when quality necessary
Coordinate creation, completion and approval of quality documentation
Monitor performance metrics to track quality performance throughout the project lifecycle
Conduct internal and supplier (internal and external) assessments, inspections and audits to assess the compliance with project quality standards
Ensure OG supplier compliance with relevant quality standards and regulations, issue and track claims to them
Coordinate the correction and prevention actions for project non-conformities, lead communication and problem solving with customer
Identify areas for improvement (on project level)



and coordinate corrective & preventive actions for project quality issues as per SE directive (implementation of actions to be done by respective responsible team PM, plant or LoB).
Ensure compliance with the existing quality and CSat processes & train team members on quality processes and procedures
Lead customer interviews during project execution, collect regularly customer feedback & build action plan to ensure customer satisfaction
Lead or contribute to cross analysis of project quality KPIs (CoPQ, etc.), Lessons Learnt, offers and solutions quality
Lead or contribute to customer interviews to collect and analyze feedback
Provide expertise, guidance and support to project teams (TMs & PMs) on quality-related matters based on previous project quality experience
Contribute to developing, implementing and improving quality assurance and quality control processes
Participate, for support as quality SME, in the supplier qualification process which is led by Supply Chain
Plan and lead quality training and awareness program for project teams
Participate in the Quality community (PQL, QMS, etc.) (events, training, etc.)
Transversal responsibilities:
Lead or contribute to cross analysis of project quality KPIs (CoPQ, etc.), Lessons Learnt, offers and solutions quality
Lead or contribute to customer interviews to collect and analyze feedback
Provide expertise, guidance and support to project teams (TMs & PMs) on quality-related matters based on previous project quality experience
Contribute to developing, implementing and improving quality assurance and quality control processes




Participate, for support as quality SME, in the supplier qualification process which is led by Supply Chain
Plan and lead quality training and awareness program for project teams
Participate in the Quality community (PQL, QMS, etc.) (events, training, etc.)
What qualifications will make you successful
Education
Masters Degree (or equivalent)
Experience
5 to 10 years' qualified experience in quality management roles and customer experience
Experience is Leadership and team management
Experience in quality management on Software development projects (good to have)
Technical and functional skills
Expertise in QMS, quality control & assurance principles and methodologies (Root cause Analysis, Fishbone, 8D etc.) and proficiency in quality management tools and software
Expertise in risk management, customer relationship and project management and auditing
Expertise in management of customer project financial (project P&L;) and project execution quality fundamentals (change, supplier, contractor and requirement management) – good to have
General technical knowledge in engineering and manufacturing
Certifications
Green Belt or Black Belt certification – good to have
Quality Management (e.g. ISO standards) – positive to have
Softskills
Excellent communication and negotiation skills and capability to obtain buy-in
Demonstrate leadership and collaboration abilities in multiple business, complex cross functional and multicultural environment
Analytical and problem-solving skills to identify quality issues and implement corrective actions.
Leadership and conflict management abilities to guide and motivate project teams towards achieving high quality project.
High attention to detail to ensure thorough quality assessments and documentation
Demonstrate proactivity approach to continuous improvement and adherence to quality standards
Ability
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📌 Principal Project Quality Lead (New South Wales)
🏢 Schneider Electric
📍 New South Wales