Hope Physio is an expanding Allied Health service supporting clients across Melbourne.
We provide
Occupational Therapy, Physiotherapy, and Speech Therapy
, and we're looking for a professional, client‐focused Receptionist to join our team.
Key Takeaway
We need someone with
medical/allied health reception experience
, strong
customer service
, and ideally
sales or conversion skills
to support bookings and client engagement.
About the Role
As the first point of contact for clients, you will play a crucial role in creating a warm, organised, and professional environment. You will manage front‐desk operations, support clinicians, and ensure smooth day‐to‐day functioning of the clinic.
Key Responsibilities
Greet clients and manage check‐ins with a friendly, professional manner
Answer phone calls, respond to enquiries, and manage appointment bookings
Coordinate clinician schedules and support daily workflow
Process payments, invoices, and Medicare/NDIS‐related administration
Maintain accurate client records and documentation




Assist with onboarding new clients and explaining services
Support general administrative tasks and clinic organisation
Promote services and assist with client conversions (sales experience highly regarded)
About You
Experience working in a
Medical or Allied Health reception
role (essential)
Strong customer service and communication skills
Ability to manage a busy front desk with professionalism
Experience with appointment systems (e.g., Cliniko, Nookal, Halaxy) preferred
Sales or client‐conversion experience is a
strong plus
High attention to detail and strong organisational skills
Ability to work independently and as part of a multidisciplinary team
Friendly, reliable, and committed to excellent client care
What We Offer
Supportive and collaborative Allied Health team
Opportunities for professional development
Secure, long‐term role with growth potential
A positive workplace culture focused on client outcomes
#J-*****-Ljbffr

📌 Medical Allied Health Receptionist (Melbourne)
🏢 Hope Physio
📍 Melbourne