Job Description
IKEA is seeking a Customer Service Representative (Resolutions) to join our Remote Meeting Point team in Tempe NSW. You will provide after-sales support across phone, email, chat and other touchpoints, balancing customer satisfaction with business needs.
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The role requires contact-centre experience, solid empathy, and ability to stay calm under pressure. Training is onsite for four weeks (9:*****:00), after which rosters will be set. Hybrid working arrangements are available.
📌 Resolutions Specialist - After-Sales Support & Solutions (New South Wales)
🏢 Ikea
📍 New South Wales
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