Job Description
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Job no:
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Position based at
Myer Highpoint
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Permanent part time position,
30 hours per week
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As Counter Manager, you will drive business performance, lead a high-performing team, and deliver exceptional luxury experiences across skincare, makeup, and fragrance. With a focus on personalised service and client connection, you'll represent Lancôme's commitment to elegance, empowerment, and cutting-edge beauty solutions.
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About the role:
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Lead and inspire the team to achieve and exceed sales targets, service KPIs, and business objectives
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Deliver personalised skincare, makeup, and fragrance consultations aligned with Lancôme's luxury service standards
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Build strong client relationships through exceptional clienteling, follow-ups, and tailored beauty experiences
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Coach, mentor, and develop team members to elevate product knowledge, service delivery, and confidence
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Manage daily counter operations, including rostering, reporting, and performance reviews
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Maintain stock levels, inventory accuracy, and ensure productive product replenishment
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Ensure the counter is visually merchandised and maintained to reflect Lancôme's premium image
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Collaborate with store management and Lancôme field teams to implement marketing campaigns, activations, and events
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Foster a supportive, skilled, and high-performance team culture
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Represent Lancôme's brand "values, elegance, innovation, and empowerment" in every client and team interaction
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Benefit to you:
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Work for a Global Luxury Brand
– Be part of one of the world's most prestigious and innovative beauty houses
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Ongoing Training & Development
– Access expert-led skincare education, treatment training, and career development programs
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Generous Product Allowances & Staff Discounts
– Experience Lancôme's iconic skincare, makeup, and fragrance at exclusive team rates
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Supportive & Empowering Team Culture
– Thrive in a collaborative environment that values inclusivity, confidence, and self-expression
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Commitment to Sustainability & Diversity
– Work for a brand that champions sustainability, empowerment, and positive change
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Recognition & Incentives
– Be rewarded for your performance through incentives, awards, and team celebrations
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At Myer, you are more than an employee, you are a valued member of a team. We celebrate ambition, excellence, and passion. We believe in balance, flexibility, and supporting your journey, wherever it may lead.
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Join us. Elevate beauty. Inspire confidence.
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📌 Lancôme Counter Manager (Victoria)
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📍 Victoria