Job Description
Grow your career and thrive in the secure intoxicating buzz of a living and breathing airport environment!
n
news@MKY will introduce you to a new shopping experience where products lay ready to surprise and delight. In tandem with a wide range of curated news/magazines, books, gifts, and travel essentials, news@MKY will place a spotlight on brands that celebrate Mackay, Queensland and its surrounds
n
At LagardèreAWPL, we're not just the largest Travel Retail operator in the Pacific – we're the most passionate! With 150+ stores across Australia, New Zealand, and Noumea, we bring big brands to life in airports and travel hubs. Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!
n
The Role:
n
We're looking for Casual Retail Assistants to join our team at Mackay Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!
n
What You'll Do:
n
n
Deliver outstanding customer service & expert product recommendations
n
Stay ahead of trends with ongoing professional training
n
Keep the store looking vibrant & well-stocked
n
Process transactions smoothly & efficiently
n
Assist customers with queries in a friendly, professional manner
n
n
What We're Looking For:
n
n
Passion for customer service & sales
n
Confident communicator with a positive attitude
n
Well-groomed & professionally presented
n
Retail experience? Great! But not essential—we'll train you!
n
Flexible availability (early mornings, nights, weekends & holidays)
n




Valid working rights & ability to obtain an Aviation Security ID Card
n
n
Perks & Benefits:
n
n
Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees
n
Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
n
Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
n
Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
n
Employee Referral Program – Refer your awesome network to our team and if they're hired, you'll receive a reward + you'll go into the running to win an end-of-year bonus
n
Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
n
Work in a Dynamic Airport Environment – Where no two days are the same!
n
n
We Value Diversity & Inclusion
n
At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work workplace, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.
n
Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

📌 Cafe All Rounder (North Mackay)
🏢 Lagardère AWPL Travel Retail
📍 North Mackay