Job Description
Archerfield | $35 - $40/h + Super | Immediate Start
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Build your career with an industry leader.
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We're partnering with a respected Australian industry leader to recruit a Customer Service Officer for their high-performing Archerfield team.
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Known for their commitment to quality, innovation and exceptional customer service, our client has built a reputation as a market leader within their industry. Just as importantly, they're passionate about investing in their people, creating a collaborative culture and providing genuine opportunities for professional growth.
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If you're looking for a role where you'll be trusted, supported and challenged, this is an opportunity to join a business where your contribution genuinely matters.
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What's in it for you?
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$35-$40 per hour + Super
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Monday to Friday position
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Temp to perm position
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Free onsite parking
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Comprehensive onboarding and training
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Genuine career pathways into Account Management and Internal Sales
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Join a supportive, close-knit team that values collaboration
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Build long-term relationships with your own customer portfolio
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Work for an established industry leader with an outstanding reputation
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A varied role where no two days are the same
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The Role
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As a Customer Service Officer, you'll be the first point of contact for a portfolio of customers, delivering a high level of service while building solid, long-term relationships.
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Your responsibilities will include:
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Managing customer enquiries via phone and email
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Processing customer orders and quotations
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Open order management
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Providing product and stock information
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Liaising with internal departments to coordinate customer requirements
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Supporting Account Managers while developing your own product knowledge
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Maintaining accurate customer records and delivering exceptional service throughout the customer journey
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About You
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We're looking for someone who brings a positive attitude, strong communication skills and a genuine passion for customer service.
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You'll thrive in this role if you:
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Enjoy building relationships with customers
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Take ownership of your work and show initiative
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Are organised and able to manage competing priorities
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Communicate confidently with a range of stakeholders
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Work well within a collaborative team environment
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Are resilient, adaptable and solutions-focused
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Are looking to build a long-term career with a business that invests in its people
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Previous experience in customer service, wholesale, trade, manufacturing or industrial environments will be highly regarded, however we also encourage applications from candidates with transferable customer service experience and a willingness to learn. Experience using SAP is advantageous but not essential.
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If you're looking to join an industry leader where you'll be supported, challenged and given genuine opportunities to grow, we'd love to hear from you.

📌 Customer Service Consultant (Queensland)
🏢 Findmea
📍 Queensland