CUSTOMER SERVICE / SALES SUPPORT OFFICER - Entry level career opportunity
Looking for a change? Start a new career with Parker Healthcare.
Parker Healthcare is an Australian-owned company that has been supplying innovative medical products to hospitals across Australia for over 40 years.
We are looking for a friendly, motivated and enthusiastic person to join our energetic team as a
Customer Service / Sales Support Officer
.
No previous office or administration experience? That's okay.
If you've worked in retail, hospitality, customer service or another people-focused environment and are looking for a change, we'd love to hear from you.
This is an excellent opportunity to
start a career in the medical industry
, with full training provided and opportunities to develop your skills and grow into other areas of the company over time.
About the role
Based at our Head Office in Mitcham, your day will involve helping customers and supporting our Sales Team. Your responsibilities will include:
Answering incoming calls and assisting customers with their enquiries
Entering and processing customer orders
Providing friendly and professional customer service
Supporting our Sales Team with day-to-day activities
Co-ordinating equipment required for medical conferences
General administration and office duties as required
You'll be given full training on our products, systems and processes, so




we don't expect you to know the medical industry or our systems when you start.
About you
We're looking for someone who is:
Friendly, approachable and enjoys helping people
Confident communicating with customers over the phone and by email
Reliable, organised and keen to learn
Comfortable working as part of a team, as well as independently
Able to manage multiple tasks and stay organised
Comfortable using computers and willing to learn new systems
Previous customer service experience is desirable, but
office or administration experience is not essential
Ideally able to start ASAP!
You might currently be working in
retail, hospitality, customer service or another industry
and be ready for a change. Perhaps you're looking for your first opportunity in an office environment or simply want to build a career somewhere with room to grow.
What matters most to us is your attitude, willingness to learn and ability to provide great service.
What we offer
Full training and support
A friendly and energetic team setting
The opportunity to build a career within an established Australian company
Opportunities to develop your skills and progress into other areas of the business
Monday to Friday, full-time hours
Based at our Head Office in Mitcham, Victoria
Applicants must have
permanent working rights in Australia
.
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📌 Customer Service / Sales Support Officer - Entry Level Career Opportunity (Melbourne)
🏢 Parker Healthcare
📍 Melbourne