Job Description
Hewitt & Whitty is a leading, family owned rural supplies business that has been servicing the needs of farmers since ****. We live, breath & truly care about agriculture, our farming clients & our staff.
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This Customer Service & Admin role is focused on fostering, securing and further developing the relationship between Hewitt & Whitty and its customers, to achieve mutually beneficial goals.
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Key responsibilities
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Assist customers with accurate advice, seek input of others including suppliers as required, within all aspects of the store and follow-up
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Offer customer alternative ideas & concepts to avoid focus on price
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Handle in/out-bound phone calls to assist customers
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Assist in merchandising in-store, tidying/cleaning & restocking of shelves,



monitor SOH of any specific designated area
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Actively participate in sales campaigns H & W undertake
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Take responsibility for store POS, stock monitoring & banking
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Work with the manager & other staff to co-ordinate the stock ordering
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About you
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Customer service and administration skills/experience
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Positive verbal, written and computer capabilities
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Physical capability to safely load/unload product to 25kg
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Strong work ethic & willingness to help in a team environment
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Current Victorian drivers license to assist with banking & deliveries if needed
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📌 Rural Retail Sales Customer Service (Stawell)
🏢 Hewitt and Whitty
📍 Stawell