Job Description
Beecroft General Practice is seeking enthusiastic and qualified Medical Receptionists to join our team on a casual basis. This is a critical front-line position that plays an essential role in delivering excellent patient care and ensuring the smooth operation of our practice. As a Medical Receptionist, you will be the first point of contact for our patients, creating a welcoming and professional environment whilst managing administrative tasks that support the effective functioning of the practice. This casual position is based in Beecroft NSW ****.
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What you'll be doing
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Greeting patients with a warm, professional and courteous manner upon arrival at the practice
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Answering telephone enquiries and directing calls to appropriate staff members
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Scheduling and confirming patient appointments using practice management software
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Processing patient registrations and maintaining accurate patient records
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Collecting patient fees and processing payments using secure payment systems
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Managing waiting room procedures and maintaining a clean, organised reception area
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Handling patient enquiries regarding test results, prescriptions and general practice information
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Coordinating with clinical staff to ensure patient flow and appointment schedules run smoothly
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Performing general administrative duties including filing, photocopying and data entry
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Following confidentiality and privacy protocols in accordance with healthcare regulations
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Assisting with reception coverage during busy periods and staff absences
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What we're looking for
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Previous experience working in a medical reception or healthcare administrative environment, or equivalent customer service experience
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Proficiency with practice management software and general computer systems
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Strong communication and interpersonal skills with the ability to interact professionally with patients, visitors and staff
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Excellent organisational and time management abilities, with the capacity to prioritise multiple tasks
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Attention to detail and accuracy when managing patient records and administrative information
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Professional telephone manner and ability to manage enquiries professionally and courteously
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A flexible approach to work and willingness to adapt to changing practice requirements
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Discretion and understanding of confidentiality and privacy requirements in a healthcare setting
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Current knowledge of privacy legislation and best practice in patient data handling is desirable
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A genuine passion for delivering patient-centred care and supporting healthcare professionals
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What we offer Beecroft General Practice is committed to creating a supportive and collaborative workplace where casual staff are valued members of the team. We offer flexible casual working arrangements that allow you to maintain a healthy work-life balance. Our team benefits from a welcoming practice culture, ongoing training and development opportunities, and the satisfaction of working in a healthcare environment that places patient care at its heart. You will have the opportunity to develop your skills in medical administration whilst working alongside experienced healthcare professionals.
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About us Beecroft General Practice is a well-established primary healthcare provider serving the local community in Beecroft NSW. We are dedicated to providing comprehensive, high-quality general practice services to our patients. Our practice is built on a foundation of professional excellence, compassionate care and a commitment to supporting the health and wellbeing of the community we serve. We maintain a friendly, inclusive team environment where every member of staff plays an important role in delivering excellent patient outcomes.

📌 Medical Receptionists (New South Wales)
🏢 Beecroft General Practice
📍 New South Wales