Job Description
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity : Sales Consultants (known at Goodlife as Member Support Consultants / MSCs) are the energy behind our clubs. They're often the first person someone meets when they walk through the doors; the person who helps them take that first step toward a healthier, stronger life. This is a rapid-paced, people-first role where your energy and drive make a real difference.
n
You'll be the driving force behind new memberships at your club, meeting new people, inspiring them to start their fitness journey, and helping them commit to a healthier lifestyle. MSCs are right at the centre of the club experience; welcoming members, driving membership growth, and creating a positive, supportive environment every day. At Goodlife, you're not just selling memberships; you're helping people change their lives through health, fitness, and confidence.
n
Responsibilities
n
n
Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
n
Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
n
Achieving the required number of lead contacts via telephone to maximise sales opportunities
n
Providing sales presentations and tours to prospective members
n
Creating great member journeys via positive and personalised interactions
n
Achieving successful outcomes to enquiries
n
Opening and closing the club as per the club roster
n
Active involvement in member retention programs, inspiring members to continue their fitness journey
n
Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience
n
n
About you
n
n
Current First Aid & CPR certificates.
n




Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
n
The ability to solve problems, and overcome obstacles
n
Outstanding communication abilities - able to listen, understand, empathise and influence others
n
Tenacity with a natural drive to achieve individual targets and team goals
n
Customer focused with a desire to achieve exceptional customer outcomes
n
n
What we can offer you
n
A career in the fitness industry is a career like no other. With Goodlife Health Clubs , the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community. In addition, we offer :
n
n
Base salary + uncapped commissions with realistic earnings of $65K+
n
A complimentary all-access Goodlife membership
n
Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
n
You'll join a high-energy team that celebrates wins, supports each other, and thrives on helping members achieve incredible results.
n
Career paths to management and opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
n
n
About Goodlife Health Clubs
n
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife. As both a service provider and employer our mission is simple : Move people to achieve great things.
n
Member Support Consultant | Prahran (full-time) City of Melbourne, Victoria, AU

📌 Member Support Consultant | Prahran (Full-Time) (Victoria)
🏢 Goodlife Operations Pty
📍 Victoria