Be part of something bigger. Connect with your community. Have Fun. It's all part of being on the Norths Collectives team. Our members and guests are more than just patrons – they're our supporters. So we've designed an experience where the club is just as much theirs as it is ours.
Reporting to the manager on shift we are currently seeking passionate Customer Service Attendants to join our gaming team. The overall purpose of the role is to deliver exceptional and memorable service to our guests. You would be working in an enthusiastic team environment, ensuring all aspects of our guest experience exceeds expectations. Meeting and greeting with a welcoming smile and building rapport with our amazing members while delivering efficient and friendly service throughout the business. Demonstrating initiative and willingness to learn and grow in your role.
Joining The Alcott means you are part of Norths Collective which includes Norths Cammeray, The Greens North Sydney, The Verandah Beecroft, and Seagulls Tweed Heads.
Your Key Priorities will be to:
Provide efficient and friendly service to our members and guests
Clear and reset tables as well as ensuring service areas are clean and tidy
Ensure accurate processing of cash and credit card transactions
Use in house systems to place orders
Maintain standards of hygiene for food handling and presentation




Effectively communicate with all patrons and staff
The Candidate:
Full availability over a seven day week
A genuine desire to help people have a great experience
Excellent communication and customer service skills
Hold current Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) certification
Manual handling abilities are a must, combined with a love of being on your feet
Discounted rates on meals
Free gym membership at Norths Fitness
Birthday leave
Energetic, energised, management team that is embracing change and focused on success
Access to Norths Collective Academy
Work for a Club that continues to reinvent its relevancy to its local community
Extensive training and development
We invest a lot in our people and offer significant on the job training. This is a great place to learn and grow in your hospitality career.
If you have the enthusiasm, drive and energy to create the wow factor that surpasses our customers' expectations and has them returning to their Club again and again, we would love to speak with you.
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📌 Gaming Attendant | The Alcott (Sydney)
🏢 Adam Talbot
📍 Sydney