Job Description
CFS is seeking a seasoned Complaints Resolution qualified to join our Risk and Compliance team in Sydney. You will manage escalated complaints, ensure timely investigations, and align resolutions with regulatory obligations, including AFCA processes.
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The role requires strong stakeholder engagement and a commitment to delivering fair outcomes for members. You will work closely with risk and legal stakeholders, maintain up-to-date product knowledge, and contribute to continuous process
📌 Senior Complaints Resolution Lead In Financial Services (New South Wales)
🏢 CFS
📍 New South Wales
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