Location: Fortitude Valley, Queensland Remote: Hybrid Type: Contract Job #***** Overview Our client is a premier Australian enterprise operating across large-scale logistics, transport, and supply chain networks.
With safety at the heart of everything they do, the organisation is committed to maintaining a zero-harm environment, ensuring every employee works safely and returns home sound at the end of each day.
Currently undergoing a series of transformative technology initiatives, the business is investing in modernising, standardising, and streamlining core processes across its complex operations.
This role offers the opportunity to drive meaningful change in a energetic, high-performing environment.
About the Role We are seeking an experienced Organisational Change Manager to lead and execute comprehensive change, communication, and training strategies for key IT transformation projects.
Supporting 1 to 2 projects concurrently, you will act as the single dedicated change specialist for your assigned workstreams, guiding business units through seamless transitions to new ways of working.
Key Responsibilities: Change Stakeholder Planning: Formulate tailored Organisational Change and Stakeholder Management Plans in alignment with enterprise change frameworks and methodologies.
Impact Analysis Communications: Assess end-to-end change impacts and design structured communication campaigns to engage users and maintain business alignment.
Training Needs Analysis (TNA): Perform thorough TNA to identify user requirements, determine learning approaches, and define required training assets.
Content Creation Delivery: Personally design, develop,



and deliver end-user training materials, followed by dedicated post-implementation hypercare support.
Stakeholder Engagement: Build strong, collaborative relationships with operational personnel, senior leaders, and external stakeholders to foster business readiness and drive adoption.
Project Execution: Track and monitor change activities against strict schedules to ensure deliverables are met within agreed timeframes.
What You'll Bring To be successful in this role, you will be a self-driven change practitioner who is comfortable managing end-to-end OCM activities independently from strategy down to content creation.
Experience: 7 to 10 years of proven experience as an IT Organisational Change Manager within large, complex enterprise environments.
Methodologies: Deep expertise in change management frameworks, with demonstrated ability to adapt strategies across both Agile and Waterfall project environments.
Hands-on Delivery: Confidence and willingness to act as a hands-on, standalone change resource—planning and executing all OCM, communications, and training tasks yourself.
Stakeholder Communication Skills: Exceptional interpersonal, negotiation, and relationship-building capabilities across all organisational levels.
Qualifications: Relevant professional certifications in Organisational Change Management (e.g., PROSCI, CCMP) are highly desirable.
Mobility Compliance: Flexibility for occasional interstate travel within Australia to conduct impact assessments, stakeholder alignment, and on-site training delivery.
Please note: A National Police Check may be required as part of the pre-employment screening process.

📌 Organisational Change Manager (Brisbane)
🏢 Exclaim IT
📍 Brisbane