Assistant Public Guardian - Operations
Location: Sydney Australia
Reference number: **************
Occupation: Disability Services
Work type: Full-Time
Location: Sydney City
Job Description
Assistant Public Guardian – Operations – Aboriginal Targeted
Ongoing full-time vacancy.
35 hours per week.
Location: Sydney CBD.
Flexible and hybrid working options available.
Clerk Grade: Level *****.
Base salary $154,231p.a.
to $178,369 p.a. plus 12% superannuation and annual leave loading.
Be part of a culturally safe workplace that respects and celebrates Aboriginal identity, values, and traditions.
Whilst this position is open to all individuals, this is a targeted role and we strongly encourage and support applications from people who are of Aboriginal and/or Torres Strait Islander descent.
About us
At NSW Trustee and Guardian our purpose is to support the rights, welfare, and interests of the people of NSW.
The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions.
We do this by providing a range of customer-centred services, including Will-making, trustee, financial management and guardianship services, including some for the state's most vulnerable people.
We support over 50,000 customers annually and manage almost seven billion dollars in customer assets.
A NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives.
Our commitment to diversity
Our workplace reflects the diverse community we serve.
We encourage applications from all backgrounds, experiences, and abilities.
This includes women, people with disability, Aboriginal and Torres Strait Islanders,



the LGBTQIA+ community and people from culturally diverse backgrounds.
About the team
Service Delivery operational teams provide our core guardianship service across the state.
Practice and Strategy teams provide systemic advocacy, stakeholder engagement and support both customers and employees in their practice of guardianship.
Establishment and Quality Assurance teams provide responsive onboarding for new guardianship matters.
About the role
As Assistant Public Guardian – Operations, you will provide senior leadership and strategic direction across Public Guardian operations to support the delivery of high-quality, consistent and customer-focused guardianship services.
You will lead and develop teams, manage operational priorities, oversee staffing and budget resources, and ensure services are delivered in line with legislation, policy, practice standards and organisational objectives.
The role also provides high-level advice to the Public Guardian and senior leaders on complex, sensitive and contentious guardianship matters, while driving quality assurance, continuous improvement, service modernisation and strong stakeholder collaboration.
This is a key leadership role for someone who can balance strategic priorities with operational delivery, support staff through complex human service matters,



and contribute to improved outcomes for some of the most vulnerable people in NSW.
About you
demonstrated experience leading and managing teams in a complex service delivery environment
the ability to solve complex human service issues and make sound decisions in sensitive or high-risk matters
sound understanding of guardianship practice, advocacy and services accessed by vulnerable people
experience driving quality assurance, continuous improvement and consistent practice standards
highly developed communication, stakeholder engagement and influencing skills
the ability to manage competing priorities, resources and projects to deliver outcomes within agreed timeframes
a degree and/or significant equivalent experience in social work, health, behavioural sciences, law or a related discipline
the ability to travel throughout NSW and undertake after-hours responsibilities to provide support and delegated decision-making on a rotational basis.
To be eligible for ongoing employment in NSW Trustee and Guardian, you must be an Australian or Recent Zealand citizen, or an Australian permanent resident.
What we offer
work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
various leave options (recreation, parental, and flex leave of up to 24 days per year)
career development including study leave and acting opportunities
access to Fitness Passport and employee assistance program, and annual flu vaccinations
Be part of something bigger.
For more information about joining us, visit the Careers page on our website.
Thank you for your interest in this role.
We look forward to receiving your application.
#J-*****-Ljbffr

📌 Assistant Public Guardian - Operations Job At Nsw Government In Sydney, Nsw, Australia
🏢 Remote
📍 Sydney