About the role

We are seeking a friendly, organised and motivated Reception & Marketing Administration professional to join our boutique real estate agency. This is a varied role combining front-of-office reception, general administration, sales support and property marketing coordination. The successful candidate will be an important part of the day-to-day operation of the office and will work closely with the directors and sales team.

Key responsibilities

- Greet and assist clients, vendors, buyers and visitors in a professional and welcoming manner

- Answer and direct incoming phone calls and enquiries

- Manage general email enquiries and correspondence

- Maintain a professional and organised reception and office setting

- Provide excellent customer service and build positive relationships with clients

- Provide administrative support to the sales team and directors

- Prepare and maintain property files, contracts and other office documentation





- Assist with database and CRM management, including updating client and property information

- Coordinate appointments, inspections and meetings

- Assist with open home and auction administration

About you

- Previous experience in real estate, administration, reception or marketing is preferred

- Strong organisational and time-management skills

- Excellent communication and customer service skills

- Professional telephone manner and presentation

- Good attention to detail and accuracy

- Ability to manage multiple tasks and meet deadlines

- Good computer skills, including Microsoft Office

- Experience with real estate CRM systems, portals or marketing platforms is an advantage

- Ability to work independently as well as part of a small team

📌 Reception and Marketing (Mount Waverley)
🏢 LLC RealEstate
📍 Mount Waverley