Make the move. Make a difference.

Keep healthcare moving.

Help create positive oral health outcomes for children, adults and families across Far North Queensland in a rewarding administrative support role. As an Administration Officer, you will provide qualified customer service and administrative support across Adult and School Dental programs, coordinating appointments, scheduling and data management. Join a dedicated team committed to delivering accessible, high-quality oral health care that improves the wellbeing of communities across the region.

COMPASSION | ACCOUNTABILITY | INTEGRITY | RESPECT

About us:

Cairns and Hinterland Hospital and Health Service deliver a comprehensive range of public dental services across Far North Queensland through the Oral Health Service. The service forms part of Queensland Health's public oral health care system and is committed to improving access to high quality patient centred care. Services are delivered across community‑based clinics and health facilities, supporting preventive care, assessment, treatment, and emergency oral health services for both adults and children.

We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services.

About you:

In your new role you will....

- Utilise high level of communication skills within the call centre unit and reception in a friendly and helpful manner.




- Ensure clients are booked and prioritised within the timeframe indicated in accordance with the Oral Health wait lists and appointment categories with direction from the Client Services Coordinator.
- Coordinate and maintain the school dental services in collaboration with the school dental teams for dissemination and completion of forms at schools, centralised filing and data input. Maintenance of patient waiting lists to include prioritising of patient appointments for adults and children, rescheduling, managing cancellations and removals whilst maintaining data integrity.
- Contribute to administrative support as priorities through negotiation with the Team Leader.

For more information about this role, please refer to the attached Role Description.

Using AI for your application? Read our Using AI in Recruitment guide for applicants.

Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

What we offer:

Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.

Learn what it's like to work with us, in an inclusive and supportive work environment.

Discover our dynamic and culturally diverse region through community and lifestyle.

Listen to what some of our staff have to say about working in our regions.

Visit our website to learn more about our hospitals and health centres.

📌 Administration Officer (Cairns)
🏢 Queensland Health
📍 Cairns