About the role

We are seeking a motivated and organised Repair Coordinator to join our team at Western Building. This full-time hybrid role is based in our South Melbourne office, with flexibility for WFH, and will support our repair projects across the East Coast states (Victoria, New South Wales and Queensland) and manage small 'rapid' repairs. As a Repair Coordinator, you will play a key part in the smooth delivery of insurance repair projects, acting as the central point of contact between our clients, trades, and internal teams.

About Us

Western Building is a national insurance reinstatement builder delivering residential and commercial insurance repairs across Western Australia, South Australia, Victoria, New South Wales, Queensland and the Northern Territory. Our commitment to quality, safety, and sustainability has earned us a reputation as a trusted and reliable partner to our clients. Join our team and be a part of our continued success.

What you'll be doing

- Coordinate and manage insurance repair jobs across our East Coast operations through to completion

- Liaise with homeowners, insurers, site supervisors, and subcontractors across VIC, NSW and QLD to ensure repairs progress on time, within budget and excel in quality expectations

- Monitor job progress, identify issues early, and proactively communicate updates to all stakeholders

- Assist with scheduling trades and subcontractor services to meet repair timelines

- Maintain accurate job records and documentation in our project management systems





- Ensure repairs adhere to quality standards, safety requirements, and insurer guidelines

What we're looking for

- Experience in a coordination, scheduling, or administration role, experience in insurance building or construction is highly regarded

- Strong organisational skills with the ability to manage multiple jobs simultaneously across different states

- Intermediate technical knowledge

- Excellent communication and interpersonal skills, with confidence liaising with a range of stakeholders

- A proactive, problem-solving mindset with a high attention to detail

- Proficiency in Word, Excel, and Outlook

- Proficiency in job management systems and workflows

- Experience with insurer portals or construction/project management software is advantageous

What we offer

At Western Building, we are committed to providing our employees with a supportive and rewarding work environment. As a Repair Coordinator, you can expect:

- Attractive remuneration package

- Opportunities for professional development and career advancement

- Phone, laptop, uniform and industry standard equipment

- Full access to our Employee Assistance Program (EAP)

- A hybrid work arrangement based from our South Melbourne office, with flexibility to work from home when appropriate

- A collaborative and inclusive team culture that values your contributions

Apply now for this exciting Repair Coordinator chance at Western Building Pty Ltd.

📌 Repair Coordinator - Hybrid (South Melbourne)
🏢 Western Building
📍 South Melbourne