Salesforce Administrator I

- Award winning and cutting-edge Aged Care Provider, including recipient of Xref's “Best Workplace Award 2026
- Not-for-profit Organisation with a longstanding history of excellence
- Generous leave entitlements (including 5 weeks of annual leave and 12 ADOs per annum)
- Inclusive workplace culture that empowers staff and promotes development
- Convenient Randwick location – accessible to public transport and unmetered street parking

Montefiore is looking to recruit a Salesforce Administrator I to support teams and business areas that rely on Salesforce every day.

Salesforce is one of Montefiore’s core business systems, supporting our Admissions, Foundation, Marketing, Volunteers and Independent Living Unit teams. Success in this role requires more than technical expertise. You will combine your deep Salesforce knowledge with the ability to understand our people, processes and data, ensuring the platform continues to deliver meaningful outcomes across the organisation.

Reporting to the General Manager Community Engagement, the Salesforce Administrator will be our primary internal contact for day-to-day administration and user support. You will maintain the system, help staff use it well, improve data quality, and build reliable reports and dashboards. You will also document business needs and work within agreed governance and change-control processes to make practical, sustainable improvements.

Essential:

- Current Salesforce Certified Administrator credentials and at least three years of hands-on Salesforce administration experience.
- Practical experience configuring users, security and permissions, objects, fields, page layouts, reports, dashboards and Flow automation.
- Experience with data imports and exports, cleansing, duplicate management and data quality.
- Ability to troubleshoot issues,



identify root causes and escalate matters beyond the role’s scope.
- Ability to gather and document business requirements and turn approved needs into maintainable Salesforce solutions.
- Strong communication, active listening and stakeholder relationship skills, with close attention to detail.

Desirable:

- Experience administering a customised Salesforce environment.
- Experience with Marketing Cloud Account Engagement (Pardot).

We would love to hear from you if you are a thoughtful and service-minded professional who listens with intent, asks insightful questions and enjoys helping people navigate challenges and opportunities. Further, sound judgement is innate, and you know when to escalate issues. You are passionate about working with a for-purpose organisation and have an understanding or, or willingness to learn about, the Jewish community and culture.

If the advert resonates with you, please apply without delay as we will be reviewing applications as they come through.

About us:

Montefiore is an award-winning, Sydney-based aged care provider, with a proud 135-year history as a non-profit organisation founded on Jewish values. We support older members of the community to live with choice, dignity and wellbeing through trusted residential care, flexible home care and luxury retirement living.

What we offer:

We offer a competitive remuneration package that includes NFP salary packaging, generous leave entitlements and a highly supportive workplace culture with a genuine passion for continuous improvement and excellence.

To find out more about what we do and to apply online, please visit our website: www.montefiore.org.au

Please note that applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. As such, the closing date is subject to change without notice.

📌 Salesforce Administrator I (Randwick)
🏢 Montefiore
📍 Randwick