29 Sep
|
John Deere
|
Crestmead
29 Sep
John Deere
Crestmead
About the role
At John Deere, we know that great customer experiences start with capable, confident dealer teams. As our Dealer Trainer, you will play a critical role in building capability across the ANZ dealer network through the design, development and delivery of engaging learning solutions that drive performance. This is more than a training role. You will partner closely with dealers, leaders, and learning providers to identify development opportunities, design practical training programs, and deliver learning experiences that improve sales performance, customer engagement, communication skills, and business outcomes. From leading dealer bootcamps to developing bespoke learning solutions and analysing capability data, you will help shape the future success of our dealer network through learning and development.
Key responsibilities
- Develop and deliver engaging bootcamp programs that build practical, job-ready skills across dealer sales, parts, and service teams
- Coordinate training schedules, logistics, resources, and delivery across multiple locations and regions to support large scale training and customer events
- Facilitate learning experiences that are interactive, relevant, and tailored to diverse audiences
- Measure program effectiveness through participant feedback and continuous improvement initiatives
- Deliver ad-hoc and planned training in basic technical and soft skills development across the dealership network
- Design and deliver bespoke learning solutions to meet emerging business and dealer capability needs
- Create and facilitate presentation, communication, and customer engagement training programs
- Develop scalable learning solutions, including train-the-trainer approaches, to build sustainable capability across the network
- Monitor learning activity, course participation, completion rates, and performance trends across the dealer network
- Analyse learning and performance data to identify capability gaps and development opportunities
About you
- Experience in training, facilitation, learning and development, or dealer/channel capability roles
- Strong instructional design skills with the ability to create engaging and effective learning experiences
- Confident and impactful facilitation skills, with the ability to adapt your approach to different audiences
- Experience analysing learning or performance data to identify trends, opportunities, and development priorities
- Strong stakeholder management and relationship-building skills, including the ability to influence senior leaders and dealer principals
- Experience managing external training providers or learning vendors
- Excellent organisation and project management skills, with the ability to coordinate multiple programs and delivery schedules
- A passion for developing people and building capability
- Experience within agriculture, equipment, automotive, manufacturing, or dealer network environments will be advantageous but is not essential
About us
At John Deere Financial, our innovative spirit has driven us to continually evolve and deliver solutions to our dealers and our community and made us a business that our people are proud of and proud to work for. We believe in empowering people. We create and deliver solutions. We give back to community. We think differently and we do it better.
Perks
- Competitive remuneration package
- Flexible working
- Social activities
- Health and safety programs
- Ongoing training and development opportunities
- Friendly and inclusive company culture where wellbeing of our employees is at the forefront of everything we do
- Professional Development (Higher Education, Training & Memberships)
- 15% Super if you choose to go with John Deere Mercer Super Plan
- Paid Parental leave – 16 Weeks for new parents
- Annual Leave loading
- Purchase Leave
- Paid Community Leave available
📌 Dealer Training Manager (Crestmead)
🏢 John Deere
📍 Crestmead