Project Order Coordinator Customer Service

Bundaberg Sugar Ltd, the iconic Queensland Company with over 130 years of experience in the sugar industry, is looking to appoint a Customer Service Coordinator located at Spring Hill, Brisbane.

At Bundaberg Sugar, we pride ourselves in delivering outstanding customer service and creating lasting relationships with our clients. We are looking for a dedicated and friendly Customer Service Coordinator to join our energetic team.

About the Role

As a Customer Service Coordinator, you will play a crucial role in ensuring the smooth operation of our office and providing excellent service to our clients. This is an office-based position involving various responsibilities, including order entry, phone support, order tracking, and general office duties.

This position is available on a permanent full-time basis; we are also open to considering part-time arrangements for the right candidate.

Key Responsibilities

- Accurately process and enter customer orders into our system.
- Handle incoming calls from clients and address their inquiries promptly and professionally.




- Proactively follow up on orders to obtain estimated time of arrivals and provide updates to clients.
- Confirm the receipt of orders and ensure accurate documentation.
- Address customer inquiries and provide information about products or services.
- Assist with various office tasks to contribute to the overall efficiency of the workplace.

About You

- Previous experience in a customer service or administrative role is preferred.
- Strong communication and interpersonal skills.
- Excellent organisational and multitasking abilities.
- Proficiency in using office software and systems.

Why Join Us?

- Work with a reputable Australian brand.
- Supportive and collaborative team environment.
- Convenient Spring Hill location.

We are an equal opportunity employer and welcome applications from all backgrounds. All employees are valued, and we are committed to an equal employment prospect workplace.

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📌 Project & Order Coordinator – Customer Service (City of Gold Coast)
🏢 Excel Recruitment
📍 City of Gold Coast