Garage doors office Administrator provides essential support by managing customer inquiries, scheduling installations and service calls, processing orders, maintaining records, and coordinating with technicians and sales teams.

Key responsibilities

Act as a primary point of contact for customers, handling inquiries, complaints, and providing information about products and services

Coordinate and schedule technician appointments for installations, maintenance, and repairs

Process customer orders, enter work orders, and manage inventory related to garage door parts and hardware

Serve as a liaison between customers, the sales team, and field technicians, ensuring transparent and efficient communication

Maintain organized digital and paper records, including customer information, service history, and sales data

Provide general office support, such as filing, managing correspondence, and maintaining office supplies

Liaise with customers regarding deposit, progress and final payments

About you

Excellent verbal and written communication skills for interacting with customers and colleagues





Strong focus on providing high-quality customer service and maintaining a positive attitude

Proficient in MS Office, CRM systems, and other relevant software for data management and operations

Strong organizational skills, the ability to prioritize tasks, and manage multiple responsibilities simultaneously

High standard of professionalism and a professional phone manner

Willingness to learn the company's products, systems, and processes

Previous administrative or receptionist experience, particularly in the garage door industry, is often preferred but not always essential

Familiarity with scheduling software, CRM systems, and general office procedures is beneficial

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as an office administrator?
- How much notice are you required to give your current employer?

Steelpro

Neilson Financial Services

What can I earn as an Office Administrator

#J-18808-Ljbffr

📌 Office administrator (Sydney)
🏢 Precision Garage Doors and Gates
📍 Sydney