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Located in the Canadian Coast Mountain wilderness,Arc'teryxis built on the principle of obsessive, precisedesign and production.

The unique in-house manufacturing and design centersallow the brand to constantly evolve and build productsthe right way. Timeless quality, intuitive design and simplicity result inunrivaled performance at the point of extreme need.

Join the team at our Alpha QVB store!

About the Opportunity

- Support the in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment
- Championing floor leadership and exceptional guest experience by leading from the floor
- Actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in
- Coach and develop Product Guides to unlock their potential and support the store in reaching targets
- Support inventory management to maximize sell-through; including receiving, processing,



restocking and destocking, and visual merchandising
- Leverage all tools to manage the store business operations in overseeing sales targets, labor and budget management
- Network with potential partners to support events and to help maximize brand engagement in the community
- Manage the opening and closing procedures for the store
- Answering store phones and responding to voicemails and store emails
- Utilize the POS system to process guest transactions including warranties, Used Gear trade-ins, purchases, and returns

About You

- You have one or more years of leadership experience, and 1 – 2 years of retail experience
- You are a natural leader and the idea of unlocking someone’s full potential excites you
- You have a passion for customer service and delivering an exceptional experience for guests
- You seek and offer relevant feedback, coaching and development in the moment
- You are comfortable adhering to and enforcing health and safety guidelines at all times
- You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
- You have strong time management skills and can prioritize and adapt to daily business needs in the moment
- You remain highly versatile and adaptable when faced with ambiguity
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📌 Wellness Café Store Supervisor – Lead Team & Service (Sydney)
🏢 Virgin Active
📍 Sydney