Qantas Group in Hobart is seeking a Manager Operational Design & Readiness to lead the CC&R; function responsible for designing, readiness, capability uplift and continuous improvement across customer servicing, recovery and disruption operations. You will lead a team of business analysts and engage with senior stakeholders to translate priorities into practical operational solutions.
You will collaborate with operational leaders and digital teams to shape operating models, drive implementation
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📌 Operations Design & Readiness Lead - Customer Care (Hobart)
🏢 Qantas Group
📍 Hobart
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