EML in Sydney is seeking a CRM Platform Lead to own the Dynamics 365 CRM and Dataverse roadmap, ensuring reliability and alignment with business priorities. You will lead hands-on configuration and enhancements, translate business needs into practical solutions, and manage environments, testing and controlled releases.
You will coordinate incident, problem and change management per ITIL, work with vendors, and partner with delivery teams to prioritise the CRM backlog while balancing technical
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📌 CRM Platform Lead — Hybrid, Impactful & Growth‑Driven (Sydney)
🏢 EML
📍 Sydney