Qantas seeks an experienced Operations Manager, Access and Inclusion to lead the Customer Specific Needs operation, coordinating complex travel arrangements with a focus on accessibility while ensuring compliance and high operational performance. You will guide a team, partner with multiple internal teams, and drive continuous improvement in customer outcomes.
The role reports to the Manager Accessibility & Customer Policies and involves managing sensitive cases, performance metrics and
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📌 Accessibility & Inclusion Operations Lead (Sydney)
🏢 Qantas Group
📍 Sydney
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