Job Description
SUCCESSFULLY FILLED
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Customer Service Natural Health Industry
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Full role working for a Leading Brand
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Our client a leading brand within domestic and international markets, is looking for additional help in their customer service area due to a recent surge in business.
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We require someone with robust communication and organisation skills who has previously worked within a corporate setting assisting customers and to often tight timelines. We will need you to have a bright and can do attitude to assist this friendly and qualified team get through this busy period.
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Responsibilities
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Order taking - inbound calls & answer emails
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Process purchase orders
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Live chat (online customer service)
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General admin duties
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Liaise with Warehouse and logistics
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Skills / Experience
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Excellent communication skills
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Confidence & maturity to deal with difficult customers
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Previous phone based customer service experience
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PC skills / MS Office
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Experience using ERP & CRM systems
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High level phone call etiquette and call handling skills
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Ideally you will have experience working in the Pharmaceutical / Medical Device Industry
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To be successful this role requires a high level of autonomy and ability to self-direct work!
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Good hourly rate paid weekly $$$. Office based role with some flexibility to work from home once trained.
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If you feel you have the skills please forward your resume to

or call Rachelle or Hillary on * for more information.
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Register your interest online OR Call DCL Recruitment on

📌 Customer Service Natural Health Industry New South Wales (Australia)
🏢 DCL Recruitment
📍 Australia