Job Description
Senior Business Analyst - 12 month FTC - Immediate Start n
FinXL Skilled Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since , we've been delivering high-value ICT services across government, finance,
telecommunications,
and enterprise sectors.
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FinXL is seeking a Senior Business Analyst to join our consulting team and be deployed with a leading Telco client on a key transformation engagement.
Responsibilities n
Establish an Authoritative Customer Migration Baseline to create a single source of truth for enterprise products and sites.
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Build a robust scoring methodology and framework to group customers into prioritisation cohorts and migration waves.
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Map and design end-to-end Customer Migration Journeys alongside future-state process models.
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Perform detailed impact assessments covering commercial, financial, IT systems, and reporting dependencies.
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Develop executive funding packs, decision support materials, and maintain ongoing stakeholder management logs.
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Formulate a comprehensive Customer Engagement Plan to mitigate risk during network transition phases.
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Prepare complete transition and handover documentation to enable seamless customer-led execution.
Key Skills & Experience n
Proven experience as a Senior Business Analyst within complex environments.
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Demonstrated success leading large-scale customer migration or network transformation projects.
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Robust proficiency in enterprise customer data baselining and dependency mapping across disparate IT systems.
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Demonstrated ability to design cohorting, prioritization scoring, and lifecycle tracking frameworks.
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Senior executive stakeholder management skills with experience preparing governance decision packs.
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Expertise in future-state process mapping, risk mitigation, and end-to-end customer journey design.
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Exceptional analytical problem-solving skills with a focus on high-risk, sensitive customer groups.
Why Join FinXL? n
Lead critical enterprise customer migration and cohorting strategy
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Drive high-impact data baseline, risk assessment, and governance frameworks
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Versatile consulting engagement backed by FinXL's premier ICT network
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📌 Senior Business Analyst 12 Month Ftc Immediate Start New South Wales
🏢 FinXL IT Professional Services
📍 New South Wales