GBG, APAC Head of Customer Support & Experience role, leads the strategic direction for customer service excellence across APAC. You will steer end-to-end support, performance management, and collaboration with regional and commercial leaders to deliver a superior customer experience.
You will empower a distributed team, drive operational rigor with ITIL practices, and explore AI-enabled improvements to scale service quality and efficiency across the region.
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📌 APAC Customer Support & Experience Leader (Sydney)
🏢 GBG
📍 Sydney
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