Job Description
Cullen Jewellery, a digital-first Australian fine jewellery brand, seeks an Assistant Client Care Manager to support the after-sales team and own key workflows. You will mentor After-Sales Consultants and handle escalations to ensure smooth operations in a rapid-paced setting.
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Based in Melbourne, you will work Tue-Fri 9am–5pm and Sat 8am–4pm in our Kew Office, focusing on process improvements, coaching, and exceptional client service.
📌 After Sales Team Lead & Client Care Champion Victoria
🏢 Cullen Jewellery
📍 Victoria
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