Job Description
Cox Purtell is recruiting for an enterprise technical support qualified to manage complex support cases end-to-end in a hybrid Sydney role.
You will triage, investigate, troubleshoot, escalate when needed, and maintain explicit communication with customers throughout the lifecycle.
The role emphasizes root-cause analysis, cross-functional collaboration with engineering and product teams, and handling multiple cases concurrently in a high-volume workplace.
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📌 Enterprise App Support Engineer Hybrid Sydney New South Wales (Australia)
🏢 Cox Purtell
📍 Australia
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