Job Description
Standards Australia seeks a customer experience qualified to improve end-to-end customer journeys using human-centred design. You will research needs, map current and future journeys, and translate insights into practical service improvements through testing with users and stakeholders.
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The role emphasizes collaboration, workshops, and evidence-based recommendations to drive transformation across services and interactions.
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📌 Customer Experience & Service Design Specialist New South Wales
🏢 Standards Australia
📍 New South Wales
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