Job Description
Auto & General is seeking a dedicated AFCA Dispute Resolution Specialist to manage customer disputes escalated to AFCA, advocating fair outcomes with integrity and empathy.
You will review, negotiate and prepare submissions, drawing on policy knowledge and robust communication.
This role blends customer advocacy with business needs, requiring sound judgment, problem-solving and the ability to work collaboratively across teams.
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📌 Dispute Resolution Specialist Insurance Afca Expert Queensland
🏢 Auto & General
📍 Queensland
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