Job Description
SMAART Recruitment is partnering with a leading national organisation to recruit multiple permanent Customer Service Representatives for its Mascot contact centre. You'll support business customers across phone, live chat and email, handling enquiries from order tracking and delivery updates to product questions.
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The role is inbound with some follow-up, you'll own each enquiry, investigate what has happened and work with teams across sales, operations and logistics to find the right solution.
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📌 Inbound Customer Service Specialist Hybrid New South Wales
🏢 Smaart Recruitment
📍 New South Wales
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