Customer Service Co-ordinator - Global Co, Monday-Friday, $40/hour+super
Customer Engagement Coordinator | Global Retirement Living Leader
Remuneration:
$40 per hour + Superannuation
Hours:
Monday to Friday, 8:30 am – 4:30 pm (Full time)
Location:
Southbank, Melbourne (Premium corporate office, close to public transport)
Tenure:
6-Month Contract (Solid view to permanency based on performance)
Start Date:
ASAP
The role: Customer Engagement Coordinator
Tenacity CX has partnered with a highly respected global leader in premium retirement living to source an experienced
Customer Engagement Coordinator
for their Southbank team.
The role is responding to online enquiries about their villages / no direct selling,



more-so being a triage & first point of contact for people wanting to know more information & booking them in for a visit to any of their sites around the country.
Candidate Requirements
A proven track record in a high-touch customer service environment (corporate contact centre, premium hospitality, or corporate reception).
Exceptional active listening capabilities coupled with a warm, empathetic, and professional phone manner.
Strong functional knowledge of CRM platforms, with
Salesforce experience highly regarded
.
A proactive, problem-solving mindset, rapid learning agility, and a robust customer-first focus.
J-*-Ljbffr

📌 Customer Service Co Ordinator Global Co, Monday Friday, $40/hour+super Melbourne
🏢 Tenacity CX
📍 Melbourne