BX Bunka Australia, specifically Steel Line Garage Doors is looking for a competent individual to fill the role of Customer Service Administrator on a full-time basis working out of the Sydney Branch.

Requirements

- High level of Customer Service skills
- High level of Data Entry Accuracy
- Excellent presentation and telephone manner
- Excellent communication and organisational skills
- Proven ability to work without supervision, with a high level of initiative and problem-solving skills and effective management of changing workloads.
- Capabilityto work in a high paced busy workplace.
- Previous experience is preferred but not necessary.
- Full training is provided.

Duties

- Receive and direct telephone calls and relay conversation and pertinent messages to others while maintaining accuracy, clarity and confidentiality.




- Liaising with builders & homeowners with service enquires
- Assist with document and work flow, to ensure accuracy and efficiency for customers
- Contacting customers for payment including follow up payments.
- Ensure that all Data entry is done with a high level of accuracy.
- Ensure the proper filing of documents.
- Where requested by management, participate in meetings, and take down relevant notes during the process.
- Be aware and adhere closely to the rules and regulations, policies and procedures of the organisation and familiarise yourself with internal Computer systems.

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📌 Customer Service Administrator (New South Wales)
🏢 Steel-Line Garage Doors
📍 New South Wales