Job Description

At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 100+ medical centres and a network of 1,500+ independent practitioners, we provide more than 8 million patient consultations annually.

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As part of ForHealth, you'll be joining a progressive, values-led organisation that's shaping the future of healthcare. We're passionate about clinical excellence, investing in innovation, fostering a strong and inclusive workplace culture, and ensuring exceptional patient care remains at the heart of everything we do.

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The Company

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At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 100+ medical centres and a network of 1,500+ independent practitioners, we provide more than 8 million patient consultations annually.

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As part of ForHealth, you'll be joining a progressive, values-led organisation that's shaping the future of healthcare. We're passionate about clinical excellence, investing in innovation, fostering a strong and inclusive workplace culture, and ensuring exceptional patient care remains at the heart of everything we do.

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The Role

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We are seeking a Full-Time Practice Manager to lead our established medical centre in Pakenham. This is an exciting opportunity for a passionate and driven healthcare leader to oversee daily operations, support a multidisciplinary team, and contribute to the ongoing success of the centre.

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Reporting to the Regional Manager, you will be responsible for managing day-to-day operations, driving team performance, maintaining compliance standards, and delivering outstanding patient experiences. If you're an experienced leader who thrives in a fast-paced environment and enjoys developing high-performing teams, we'd love to hear from you.

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Why Join Us?

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- Career Progression: Build a long-term career with ForHealth, with opportunities for advancement into regional and broader operational leadership roles.
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- Make a Real Impact: Lead an established healthcare team and help shape the future direction of the medical centre.
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- Supportive Leadership: Join a collaborative and experienced leadership team committed to your success.
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- Competitive Remuneration: Attractive salary package with additional employee benefits.
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- Growing Healthcare Network: Be part of one of Australia's leading primary healthcare providers.
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- Positive Team Culture: Work in an inclusive and supportive setting that values teamwork and continuous improvement.
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Your Responsibilities

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As the Practice Manager, you will play a critical role in ensuring the smooth and successful operation of the medical centre by:

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- Leading and supporting administrative and clinical support teams
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- Managing staffing, recruitment, onboarding and performance development
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- Driving operational excellence through process improvement initiatives
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- Overseeing budgets, rosters, inventory and centre resources
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- Ensuring compliance with accreditation standards, policies and procedures
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- Promoting a patient-first culture focused on exceptional customer service
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- Building strong relationships with GPs, nurses,



allied health professionals and key stakeholders
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- Monitoring centre performance and implementing strategies to achieve business objectives
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- Collaborating with Regional and National Leaders on key projects and initiatives
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About You

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We're looking for an engaging and motivated leader who brings:

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- Previous leadership or management experience, ideally within a healthcare setting
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- Strong people leadership and team development skills
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- Exceptional organisational and time management abilities
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- Excellent communication and customer service skills
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- Experience managing multiple priorities in a fast-paced environment
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- Strong problem-solving and conflict resolution capabilities
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- Proficiency with Microsoft Office and practice management systems
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- Knowledge of Medicare billing and healthcare compliance requirements (desirable)
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- Qualification in Business Administration or Diploma of Practice Management (preferred)
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What We Offer

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Amazing healthcare perks including:

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- Free and confidential Employee Assistance Program (EAP)
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- Everyday discounts on groceries, retail, utilities and more through Flare
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- Salary packaging options, including novated leasing
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- Access to Fitness Passport with discounted gym and fitness memberships
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- 20% discount on dental services for employees and immediate family members
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- Discounted Medibank private health insurance
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- Ongoing learning and professional development opportunities
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ForHealth Group is committed to diversity, inclusion, and equal opportunity. We welcome applications from people of all backgrounds and experiences and are committed to creating a safe, respectful, and inclusive workplace.

📌 Practice Manager | Pakenham (Victoria)
🏢 For Health Group
📍 Victoria