HR Administrator | Join Our Global People Team | Cannon Hill + Hybrid Flexibility

About Michael Hill

Michael Hill helps people mark life's most meaningful moments.

Position overview

Michael Hill is seeking a dynamic HR Administrator to join the People Experience Team in our Support Centre. You will report to the HR Team Leader and be the first point of contact for people-related enquiries, ensuring a seamless team member experience. You will provide prompt, accurate administrative support on policies, systems, and processes while delivering accurate and efficient administrative assistance across all HR functions.

Benefits

- Supportive, diverse, and inclusive team
- Exposure to global experiences and audiences
- Environment of trust and empowerment
- Opportunity for career progression as the group grows and transforms
- Team member purchase privileges
- Support office location in Cannon Hill with onsite parking

Responsibilities

- Respond to team member and leader queries promptly and professionally
- Assist with people processes,



including HR system support and documentation
- Support leaders and team members through all stages of the employment lifecycle
- Achieve required service level KPIs including response and resolution time, accuracy, and customer satisfaction
- Process people-related transactions with a focus on accuracy, efficiency, and compliance
- Provide basic advice to team members and leaders regarding processes, policies, and basic queries

Experience and skills

- Proven ability to effectively manage administrative tasks with high accuracy and efficiency
- Experience working in a fast-paced administration setting
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
- Excellent time management and prioritization skills
- Experience in multi-stakeholder collaboration

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📌 HR Administrator (People Experience) (Queensland)
🏢 Michael Hill Jeweller
📍 Queensland