ING is seeking two External Dispute Resolution Managers to join the Customer Excellence team in Australia. Based in Sydney or Wyong, you will resolve complex customer disputes, investigate scams and disputed transactions, and work closely with stakeholders to deliver fair outcomes.
You will review files, prepare submissions, and support vulnerable customers, while identifying trends that drive business improvements. This permanent role offers a rewarding career in a collaborative workplace.
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📌 Banking Disputes Case Manager – AFCA & Scams (New South Wales)
🏢 ING Hubs Romania
📍 New South Wales
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