Order & Customer Experience Specialist (Bendigo)

Order & Customer Experience Specialist (Bendigo)

28 Sep
|
Kidde Global Solutions
|
Bendigo

28 Sep

Kidde Global Solutions

Bendigo

Job Title

Customer Experience Expert – Bendigo Service Centre

Location

Bendigo, Victoria

Contract & Hours

Perm Part‑Time | $34.28 p/h + Super; Monday - Friday, 10:00am - 2:00pm

Salary

$34.28 per hour + superannuation.

About the Role

As the first point of contact for our customers, you’ll play a key role in creating a positive experience from the moment they walk through the door.

Responsibilities

- Deliver warm, professional face‑to‑face customer service
- Selling of Vehicle Accessory Products
- Greeting customers and visitors with a positive, helpful attitude
- Managing phone, email and in‑person enquiriesSupporting the Service Centre Manager with daily operations
- Updating customers on repair lead times
- Conducting basic repair inspections on vehicles
- Educating customers on our full range of services
- Scheduling repair bookings and managing workflow
- Issuing invoices and raising job authorities
- Resolving customer concerns and following up queries

Requirements

- Strong customer service experience (face‑to‑face preferred)




- Excellent verbal and written communication skills
- Professional presentation and a positive attitude
- Ability to problem‑solve and create customer‑focused solutions
- Strong time management and ability to prioritise in a busy environment
- Intermediate–advanced Microsoft Office skills
- Administration experience supporting daily operations
- Comfortable with sales and confident in educating customers on additional services
- A current driver’s licence (essential)
- Full Australian work rights (essential)

Perks

- Supportive, collaborative team culture
- Opportunities for growth and development
- Competitive hourly rate
- Reward & Recognition programs
- Work with a respected national brand

Why Join Us?

Supportive, collaborative team culture; opportunities for growth and development; competitive hourly rate; reward & recognition programs; work with a respected national brand.

#J-18808-Ljbffr

📌 Order & Customer Experience Specialist (Bendigo)
🏢 Kidde Global Solutions
📍 Bendigo

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: order & customer experience specialist (bendigo) / bendigo

Subscribe to this job alert:

Get the latest job offers by email for: order & customer experience specialist (bendigo) / bendigo