Parts Interpreter/ Customer Service - Woodridge | Up to $75,000 - $80,000 + Super | Permanent Full-Time Role

About People Group

People Group is a boutique recruitment agency based in Brisbane, founded in 2018 and winner of Best Agency at the 2025 Recruiter of the Year Awards. We specialise in Logistics & Distribution, Freight Forwarding, Supply Chain & Procurement, and Real Estate. We service clients nationally with a high-touch, people-first approach focused on long-term placements and genuine cultural fit. 4.7/5 rated on Sourcr.

About Our Client:
Our Client offers a supportive and friendly workplace with ongoing training, career development, and a team-focused environment where employees are encouraged to grow and contribute.

About the Role:
This is a customer-facing role where your automotive knowledge, communication skills and ability to solve problems will make a real difference. You’ll be joining an established Australian automotive business with a strong focus on quality products, reliable service and long-term customer relationships.

As part of the customer service team, you’ll handle inbound enquiries, process orders, provide product and technical information, and work closely with customers and internal teams to keep things moving.

Key Responsibilities:

- Answering a high volume of inbound calls in a timely manner
- Accurately interpreting and processing customer orders for parts and accessories
- Processing online trade orders
- Preparing quotations and processing customer orders
- Building and developing customer rapport and assisting customers with their enquiries
- Proactively and positively communicating with customers with regards to delays or issues that may arise and effectively resolve customer complaints.





Shift: Permanent Full-Time Role | Monday to Friday | 38 hours per week

Skills & Experience:

- Proven experience as a Parts Interpreter or in a similar role within the automotive industry
- Experience within the automotive or parts sector
- Solid knowledge of automotive parts, systems, and their applications
- Responding to customer enquiries through email, telephone and online enquiries
- Intermediate MS office suite and ERP skills – Pronto, SAP or similar
- A strong customer service ethic
- Excellent interpersonal abilities with well-developed communication skills, to be flexible and empathetic in their approach

What’s on offer

- Permanent full-time position, Monday to Friday
- 38 hours per week
- Competitive salary plus incentive program
- Immediate start available
- Free onsite parking
- Ongoing training and support
- Friendly and supportive team environment

READY TO MAKE THE MOVE?

- If this sounds like a breath of fresh air, hit 'Apply Now' with your resume and a short note telling us why this excites you, or reach out to Eden Hiku at ****@peoplegroup.com.au for a confidential discussion.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion.

Please Note:
People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevant LOCAL skills and experience required for this role.

We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.
Additional information

- Parts Interpreter/ Customer Service - Woodridge
- Permanent Full-Time | Monday to Friday | Woodridge
- Salary package up to $75,000 - $80,000 + Super

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