Do you enjoy creating a warm, welcoming environment and thrive in a busy, supportive workplace? We are seeking a front of house receptionist to join our admin team and provide our new clients with compassionate, high-level customer care.

If you love being part of a team, and are organised, efficient and take pride in making every client feel comfortable and valued, this could be the role for you!

About Us

Dee Wardrop Speech Pathology (DWSP) is a well-established and highly regarded private therapy practice supporting children, adults and families since 2006. We are seeking a friendly, organised and proactive full-time Receptionist to join our welcoming administration team. The role is based across our Northcote and Coburg clinics.

This is a varied and people-focused role, ideal for someone who enjoys working in a busy healthcare environment and being the first point of contact for clients and families.

About the Role

As a key member of our front-of-house team, your responsibilities will include:

- Welcoming clients and families with warmth and professionalism

- Answering phones and responding to enquiries

- Scheduling and managing appointments for clinicians

- Processing payments and maintaining accurate client records

- Liaising with clinicians and supporting daily clinic operations

- General administrative duties to ensure smooth practice flow

- Full time position, including fortnightly evening or Saturday on a rotating roster

This role is based across our Northcote and Coburg locations,



so flexibility to work at both sites is essential.

About You

We are looking for someone who:

- Has excellent communication and interpersonal skills

- Is highly organised with strong attention to detail

- Can multitask and remain calm in a busy workplace

- Enjoys working as part of a collaborative team

- Demonstrates a positive, friendly and professional attitude

- Is tech savvy and comfortable using different email and customer management software systems

- Has previous reception, administration or customer service experience (healthcare experience highly regarded but not essential)

Why Join Us?

- Supportive, friendly and inclusive team culture

- Well-established practice with a strong reputation

- Variety in your working week

- Prospect to make a real difference to children and families

- Ongoing training and support

- Convenient inner-north Melbourne locations (well located to coffee and public transport)

How to Apply

Please submit your resume via Seek. Please include a brief cover letter to help us get to know you and understand why you're interested in a role with us - our team is tight knit and we prioritise a good fit!

We encourage applications from organised and professional candidates who align with our values of kindness, teamwork and high-quality client care.

Applications close Wednesday 14 October 5pm.

Interviews may be offered as applications are received.

For queries regarding the position, please contact Danielle (Practice Manager) on 8376 6399

📌 Reception & Customer Service (Northcote)
🏢 Dee Wardrop Speech Pathology Services
📍 Northcote