28 Sep
|
Meriton Suites
|
Canberra
28 Sep
Meriton Suites
Canberra
Meriton Suites currently has a rare opportunity for a Hotel Manager to lead our Canberra team.
As a leader in the hotel accommodation industry, we pride ourselves on the highest levels of consistency in both our product offering and our service delivery.
As Hotel Manager, you will be accountable for the overall performance of the hotel, ensuring a consistent guest experience while preserving the strength of the brand and its assets.
About You
An experienced and hands-on Hotel Manager who leads from the front and thrives in a fast-paced, operational environment. Experience working within a shared facility or strata-titled property will be highly regarded.
This is a highly operational role, and you are comfortable stepping into departments as required to support the business and maintain our consistent service standards.
Broadly, you:
- Lead by example, fostering a culture where genuine hospitality is at the core of every interaction
- Provide coaching and mentoring to your team to build both their technical capability and service confidence
- Are responsible for managing your team’s recruitment needs, including reviewing applications, coordinating and conducting interviews, and facilitating onboarding requests for new team members
- Demonstrate strong time management skills, effectively prioritising tasks and consistently delivering expected results, both financial and operational, within required timeframes
- Maintain a strong focus on operational excellence while ensuring full compliance with WHS and employment legislation
- Provide clear, constructive performance feedback and actively drive succession planning within your team
- Adopt a hands-on leadership approach, assisting in frontline operations as needed to support the team and ensure service delivery
- Committed to delivering consistent, high-quality, brand standard guest experiences while inspiring a positive and accountable team environment
- Demonstrate strong emotional intelligence and professionalism in your leadership style
- Can quickly identify service gaps and implement effective, practical solutions.
Why Meriton Suites?
- Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally
- Base + Super + 17.5% Annual leave loading
- Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne
- ‘Merit Academy’ our online training platform to further develop your skills and knowledge
- Paid Parental leave
- Access to Employee Assistance Program (EAP) to provide professional and personal advice
- Team Member accommodation discounts
- Friends and Family discounts
- Kudos – Monthly recognition awards
- Team activities and social events
- Induction program for all current starters
Only short-listed applicants will be contacted within 7 days of application. Permanent residents only may apply. Please note that we will not consider external agencies as recruitment for this role is handled internally.
📌 Hotel Manager - Canberra
🏢 Meriton Suites
📍 Canberra