We're looking for a friendly, organised Service Advisor to be the main point of contact for our automotive service customers. You'll work closely with our workshop team to keep customers informed and make sure each visit runs smoothly.
Key responsibilities
- Welcome customers, answer calls and manage service bookings
- Record vehicle concerns clearly for the workshop
- Explain recommended repairs, estimates and timeframes
- Keep customers updated on the progress of their vehicles
- Coordinate with technicians and parts staff
- Prepare invoices and complete vehicle handovers
About you
- Strong customer service and communication skills