Medical Secretary / Administrator – Part-Time Position

Specialist Ophthalmology

Part-Time | Tuesday, Thursday & Friday | 7:30 am–5:00 pm
Auchenflower & Mount Gravatt

Join the team at OKKO Eye Specialist Centre

An exciting opportunity exists for an experienced, highly organised and personable Medical Secretary / Medical Administrator to join our team at OKKO Eye Specialist Centre.

We are looking for a motivated and professional team player who enjoys working in a busy specialist medical environment and takes pride in providing excellent patient service and high-quality medical administration.

This is a permanent part-time position working Tuesday, Thursday & Friday 7:30 am to 5:00 pm, across our Auchenflower and Mount Gravatt clinics.

The Role

This is a varied role combining medical secretarial duties and general medical administration.

Working closely with our ophthalmologists, clinical and administration team, you will help coordinate the day-to-day requirements of our specialists while supporting the efficient operation of the practice and providing an exceptional experience for our patients.

Your responsibilities will include:

- Providing a warm, professional and welcoming experience for patients and referrers.

- Providing medical secretarial and administrative support to our ophthalmologists.

- Managing specialist consultation appointments, procedure bookings and patient schedules.

- Coordinating ophthalmic surgery and theatre bookings, including preparing theatre lists and liaising with hospitals, patients and the clinical team.

- Answering incoming telephone calls and responding to patient and referrer enquiries.

- Managing referrals, correspondence, medical records and clinical documentation.

- Processing patient accounts, Medicare,



DVA and private health fund claims.

- Coordinating recalls, follow-up appointments and patient communications.

- Maintaining accurate and confidential patient information.

- Supporting front desk and general practice administration as required.

- Working closely with practitioners and the wider OKKO team to support productive patient flow and continuity of care.

- Preparing and settling patient accounts and completing banking and reconciliation as required.

- Contributing to the continuous improvement of administrative systems and processes.

- Performing other medical administration and ad hoc duties as required.

About You

We are looking for someone who is a professional, personable and highly organised, with a genuine commitment to providing an excellent patient experience.

To be successful in this role, you will ideally have:

- Previous experience as a Medical Secretary, Medical Administrator or experienced Medical Receptionist, preferably within a specialist medical or surgical practice.

- Robust medical administration skills and a good understanding of medical terminology.

- Excellent organisational and time-management skills.

- Exceptional attention to detail and a high level of accuracy.

- Solid written and verbal communication skills.

- A warm, friendly and professional approach to patients.

- The ability to multitask,



prioritise and manage competing demands in a busy specialist practice.

- The ability to work independently while contributing positively within a collaborative team.

- Strong computer literacy and confidence learning practice management software.

- A positive, proactive attitude and willingness to learn.

Experience within ophthalmology or another specialist medical practice will be highly regarded. Experience with Genie, Medicare, DVA, private health fund billing and surgical bookings would also be advantageous.

Why Work With Us?

At OKKO, we work hard as a team and celebrate our successes together. We look after and support each other, recognise hard work and commitment, and encourage our team members to continue learning and developing.

We offer:

- $35–$40 per hour, depending on level of experience.

- Permanent part time employment with consistent working days and hours.

- A supportive, collaborative and professional team environment.

- The opportunity to work across our Auchenflower and Mount Gravatt specialist clinics.

- The opportunity to work alongside highly experienced ophthalmologists and clinical professionals.

- A workplace that values and recognises hard work, commitment and teamwork.

Interested?

If you are an experienced Medical Secretary or Medical Administrator who enjoys a varied role and is passionate about delivering exceptional patient care, we would love to hear from you.

Please apply through SEEK with your resume and a brief cover letter outlining your relevant experience.

Applications will be reviewed as they are received, and interviews may be conducted prior to the closing date. We encourage interested candidates to apply early.

Only shortlisted candidates will be contacted.

📌 Medical Secretary / Administrator (Auchenflower)
🏢 OKKO
📍 Auchenflower